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Frequently Asked Questions

Find quick answers to questions here:  FAQ

Contact our Customer Success Team:

Product Questions and Order Support Available by Phone, Email, and Chat.


Monday – Friday 7 a.m. – 6 p.m. PST
Saturday - Sunday 8 a.m. - Noon PST
Excluding some holidays


Typically reach a live agent within 5 minutes


Typically receive a response within 24 hours

Live Chat:

Click the Chat icon on the bottom of screen to begin Live Chat.

Monday – Friday 7 a.m. – 4 p.m. PST

Typically reach a live agent within 2 minutes

Snail Mail:

Organifi Headquarters
7535 Metropolitan Dr
San Diego, CA 92108

(This is not a retail location for any purchase, return, or exchange of products.)

Need help?

Our Customer Service team is happy to answer your questions!

Call us 760-487-8587

Available Mon-Fri 8-5 PST