If you believe you have an account already, please register again as a new customer using the same email address you previously used to make a purchase.
If that doesn't work please contact our Order Support Available by Phone (760-487-8587), Email, Chat and Direct Message on Social.
Monday – Friday 7 a.m. – 6 p.m. PST
Saturday - Sunday 8 a.m. - Noon PST
Thank you for giving us the opportunity to play a part in your health journey. Although we’re sad, we totally get that sometimes things just don’t work out and if that’s the case, please take advantage of our money back guarantee.
This guarantee is valid up to 60 days after your purchase and allows you to receive a refund (excludes the price of shipping). If 60 days has passed, we can still offer online credit for organifishop.com.
To receive a US-based prepaid shipping label and your refund please complete this form.
For International orders (non-US based), please contact our support team for the most updated returns instructions.
We do recommend you opt for tracking and confirmation numbers for verification and efficiency purposes.
After following the steps above, please allow adequate time for shipping, quality control, and communication with credit card companies and banks as you patiently await your refund, a process that typically requires 7-10 days.
With any concerns or questions, please contact our team -
The Organifi refunds policy is designed to support customer satisfaction, while at the same time ensuring we can continue to provide a quality product and service to happy customers for years to come.
Organifi’s Money-Back Guarantee allows any Organifi product purchased from Organifishop (this website), Organifi Affiliated web storefronts, and Participants in Organifi’s Authorized Reseller Program to be returned within the 60 days to be refunded, excluding the original shipping costs.. All matters regarding returns of Organifi Products must be conducted with place of purchase (Organifishop.com, Organifi authorized reseller, etc.). Returning an Organifi ‘Product’ without complying with our policy, or returning a Product absent the protections afforded by Organifi as the retailer, or the protections conferred contractually to participants in the Organifi Authorized Reseller program will unfortunately deem your transaction non-refundable. Organifi defines ‘Product’ for the purpose of this policy as the sum of the following parts:
Products not containing the sum of its parts (products purchased from unauthorized resellers, who by definition, operate with no Guarantee protections that Organifi is contractually bound to honor for example) are defined by Organifi policy as ‘materially different’ from Organifi products sold to end users (customers) by Organifi or participants in Organifi’s authorized reseller program, and thus are not authorized for resell. Products resold by persons, parties or entities, not granted Guarantee Protections in a mutual agreement with Organifi under Organifi’s Authorized Reseller Program are not authorized for reimbursement in the event of return under this policy. Money-Back Guarantee protections as granted by Organifi to authorized resellers cannot be purchased or transferred, and are held exclusively by Organifi, except as conferred through mutual agreement between Organifi and participants in Organifi’s Authorized Reseller Program.